Terms of service

Last updated: October 24, 2026

1. Agreement

These terms are an agreement between you and Bluebana LLC (“we”, “us”), which runs ÓraleTrip: the iPhone and iPad app, the web app at app.oraletrip.com and this website. By creating an account or using ÓraleTrip you accept these terms and our privacy policy. If you use ÓraleTrip for a group or a family, you accept them for yourself.

2. The service

ÓraleTrip helps you plan trips and weeks with other people: days and plans, a shared timeline, crew and roles, Órale-Chat!, flights, weather, country guides, reminders and imports. Some features need an internet connection or a service run by someone else (see the privacy policy).

3. Your account

You need to be at least 13 years old (or older where the law requires) to create an account. Give a real name and an email address you control, keep your password private, and tell us at [email protected] if you think someone else used your account. You're responsible for what happens in your account.

4. Your trips and what you share

What you add stays yours. You allow us to store it, show it to the people you share it with (your crew, people with a view-only link you created) and process it to run the service. Only add people, photos, documents and messages you have the right to share. Plans you keep private are shown only to you and the travelers listed on them. The trip's organizer decides who's on the trip and what crew members can do.

5. Flights, weather and other information

Flight times, gates, statuses, weather, travel times (Go Now), country guides and imported bookings come from other services or from automatic reading, and can be late, incomplete or wrong. Always check with your airline, hotel and the official sources before you travel. We are not responsible for a missed flight, connection or reservation.

6. Free plan and Pro

ÓraleTrip is free to use with the limits shown on the plans page. Pro unlocks more, as described there. We may change what each plan includes; if a change takes something away from a Pro subscription you already paid for, it applies from your next renewal.

7. Pro subscriptions, billing and refunds

On the website: Pro bought on oraletrip.com or app.oraletrip.com is billed in advance through Stripe at the price shown when you subscribe, plus tax where applicable, and renews automatically for the same period (a month, 6 months or a year) until you cancel. You can cancel at any time in Settings; Pro continues to the end of the period you already paid for and does not renew. We email you a few days before every 6-month and yearly renewal. You can get a full refund of your first payment within 14 days of it by writing to us; renewals are not refunded once their period has started, except where the law requires it. Prices may change with at least 30 days' notice by email; a change applies from your next renewal. If a payment fails, the account may go back to the free plan.

On your iPhone or iPad: Pro bought in the app is sold by Apple and billed to your Apple Account. It renews automatically unless you turn it off at least 24 hours before the end of the period, in your Apple Account's subscription settings. Refunds for App Store purchases are handled by Apple.

Pro works on every device you sign in to with the same ÓraleTrip account, whichever way you bought it.

8. Acceptable use

Don't use ÓraleTrip to break the law, harass or harm anyone, share content that isn't yours to share, send spam, or get around limits, security or other people's privacy. Don't try to reach our servers in ways other than the apps and website, overload them, copy the service, or collect other people's data. We may remove content or limit accounts that break these rules.

9. Our rights

ÓraleTrip, its design, its name and logo (ÓraleTrip™ is a trademark of Bluebana LLC) belong to us. You may use the apps for your own planning; you may not copy, resell or rebuild them.

10. Changes and closing accounts

We keep improving ÓraleTrip and may change or stop features. You can delete your account at any time in the app. We may suspend or close an account that breaks these terms or puts others at risk; if it has a paid Pro subscription and it wasn't for a serious breach, we refund the unused part.

11. No warranty

ÓraleTrip is provided “as is”. To the extent the law allows, we don't promise it will always be available, error-free or fit for a particular purpose.

12. Limit of liability

To the extent the law allows, we are not liable for indirect or consequential losses (such as missed travel, extra travel costs or lost data), and our total liability for any claim is limited to what you paid us for ÓraleTrip in the 12 months before it, or US$50 if you paid nothing. Some places don't allow these limits, so they may not apply to you.

13. Disputes

Please write to us first: most problems can be solved by email. These terms are governed by the laws of the United States and of the state in which Bluebana LLC is registered. If you are a consumer, the mandatory protections of the law where you live still apply.

14. General

If we change these terms in a way that matters, we tell you in the app or by email before the change applies; if you keep using ÓraleTrip after that, you accept the new terms. If part of these terms can't be enforced, the rest still applies. If the terms are translated, the English version applies.

15. Contact

Bluebana LLC · [email protected]